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FAQ / HELP - twowheelsonly.ca

Faq / Help

Giveaways and Announcements

WHEN DO YOU ANNOUNCE THE WINNER?

Once the giveaway has ended we send all the entries to our sweepstakes company who conducts a computer random drawing. This process usually takes on average 5-7 business days before we receive the Winners Name. Once we receive the Winners name we announce it on our website and all of our social media channels.

HOW WILL I KNOW IF I AM A WINNER?

If you are selected as a potential winner in one of our Giveaways, our Administrator, TWO will contact you via the phone number and the email address you provided on your order/entry form. You will never be asked to provide a credit card or payment as a condition of a prize award.

We do not use social media to contact the winners of the Giveaways we offer on twowheelsonly.ca. All of our official twowheelsonly social media accounts are verified with a blue check mark. If you feel that you have been contacted by someone impersonating twowheelsonly or our representative, please contact us at here support@twowheelsonly.ca
so our team can investigate.

International Shipping

DO YOU SHIP TO MY COUNTRY?

Please create an account by clicking the “My Account / Order Status” link at the top right hand side of our site. During signup we’ll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.

WHAT ARE MY PAYMENT CHOICES?

During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you. All prices shown are in US Dollars.

WHEN WILL MY ORDER SHIP AND WHAT ARE MY SHIPPING CHARGES?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.

WHAT IS THE RETURN POLICY?

Please see our Terms & Conditions for complete details regarding our return policy.

Guarantees

LOW PRICE GUARANTEE

It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!

PRIVACY POLICY

We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

SECURITY

This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Refund/Return Policy
All sales are final. All sales are in CAD Dollars. We apologize, but we are not able to give refunds. Once an order is placed, your contest entries are automatically and immediately submitted to our sweepstakes company. We cannot tamper with the entries for the dream car giveaway.